Elkhart Indiana insurance agency struggles with DIY phone system kit
After explaining the situation to our team, we went to their office to find out what they were working with. After further examination, the DIY phone system they purchase was very expensive and had more poor reviews than positive. This prompted the conversation about what this agency’s goals were. Their primary motivation for replacing the phone system was wanting newer phones to replace the 10+ year old phones they were currently using. They also mentioned saving money would be cool, but not their primary motivation.