Case Study

The Challenge

A successful specialty construction company in Mishawaka, Indiana has a team of installers who work at various job sites and often on multiple jobs simultaneously. Their workflow consisted of office staff putting together work orders and then the installers would complete their check lists and other worksite duties and keep track of everything by paper.

Eventually, when the installers returned to office, they would turn in all their paperwork so the team in the office could update the job, bill for labor, update supplies, and more. As they started becoming busier, they noticed this method was no longer suiting them, as it was taking too long for records to be updated between when work was completed and when it was input into their systems. Then add to that the amount of misplaced paperwork on a consistent basis, it was quite the recipe for disaster.